Frequently Asked Questions
Everything you need to know about shopping with Sage & Sill
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking number so you can follow your package's journey to your doorstep.
How long does shipping take?
Standard shipping typically takes 5-10 business days depending on your location. Please note that high-demand items or international orders may require additional processing time.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the package.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products sustainably sourced?
At Sage & Sill, we prioritize ethical manufacturing and sustainable materials. We work closely with our suppliers to ensure that our products meet high standards of quality and environmental responsibility.